/* ============== Services: Technical Support & SLA ============== */
:root {
    --svc-primary: #29b6f6;
    --svc-deep: #04205F;
    --svc-muted: #475467;
    --svc-bg: #f6f7fb;
    --svc-card: #ffffff;
    --svc-border: rgba(16, 24, 40, 0.10);
    --svc-shadow: 0 14px 46px rgba(16, 24, 40, 0.10);
}

.svc-hero {
    position: relative;
    padding: 120px 0 96px;
    color: #fff;
    overflow: hidden;
    background:
        radial-gradient(900px 500px at 70% 20%, rgba(41, 182, 246, 0.24), rgba(0, 0, 0, 0)),
        radial-gradient(900px 500px at 25% 35%, rgba(129, 199, 132, 0.16), rgba(0, 0, 0, 0)),
        linear-gradient(135deg, rgba(3, 18, 58, 1) 0%, rgba(4, 32, 95, 1) 55%, rgba(10, 53, 92, 1) 100%);
}

.svc-hero::before {
    content: '';
    position: absolute;
    inset: 0;
    background-image:
        linear-gradient(rgba(255, 255, 255, 0.06) 1px, transparent 1px),
        linear-gradient(90deg, rgba(255, 255, 255, 0.06) 1px, transparent 1px);
    background-size: 34px 34px;
    opacity: 0.34;
    pointer-events: none;
}

.svc-hero::after {
    /* animated heartbeat line */
    content: '';
    position: absolute;
    left: -20%;
    right: -20%;
    top: 58%;
    height: 2px;
    background: linear-gradient(90deg, rgba(0,0,0,0), rgba(41,182,246,0.85), rgba(129,199,132,0.75), rgba(0,0,0,0));
    opacity: 0.55;
    filter: blur(0.2px);
    animation: svcPulse 3.6s ease-in-out infinite;
    transform: translateY(-50%);
}

@keyframes svcPulse {
    0%, 100% { opacity: 0.25; transform: translateY(-50%) translateX(-2%); }
    50% { opacity: 0.72; transform: translateY(-50%) translateX(2%); }
}

.svc-hero .container { position: relative; z-index: 2; }

.svc-hero h1 {
    font-size: 3.0rem;
    font-weight: 950;
    line-height: 1.12;
    margin: 0 0 14px 0;
    color: #fff;
    letter-spacing: 0.2px;
}

.svc-hero .subtitle {
    font-size: 1.25rem;
    line-height: 1.75;
    color: rgba(255, 255, 255, 0.92);
    font-weight: 300;
    margin: 0 0 18px 0;
    max-width: 860px;
}

.svc-badges {
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
    margin-top: 14px;
}

.svc-badge {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 7px 12px;
    border-radius: 999px;
    border: 1px solid rgba(255, 255, 255, 0.18);
    background: rgba(255, 255, 255, 0.06);
    backdrop-filter: blur(10px);
    font-size: 13px;
    color: rgba(255, 255, 255, 0.92);
    white-space: nowrap;
}

.svc-badge i.material-symbols-outlined { font-size: 18px; color: var(--svc-primary); }

.svc-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 12px;
    margin-top: 18px;
}

.svc-btn {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    padding: 12px 22px;
    border-radius: 999px;
    text-decoration: none;
    font-weight: 900;
    border: 0;
    transition: transform 0.2s ease, background 0.2s ease;
}

.svc-btn.primary { background: var(--svc-primary); color: #fff !important; }
.svc-btn.primary:hover { background: #039be5; transform: translateY(-2px);text-decoration: none;  }
.svc-btn.secondary {
    background: rgba(255, 255, 255, 0.10);
    border: 1px solid rgba(255, 255, 255, 0.20);
    color: #fff !important;
}
.svc-btn.secondary:hover { background: rgba(255, 255, 255, 0.16); transform: translateY(-2px);text-decoration: none; }

.svc-hero-visual {
    border-radius: 18px;
    padding: 14px;
    background: rgba(255, 255, 255, 0.07);
    border: 1px solid rgba(255, 255, 255, 0.14);
    backdrop-filter: blur(12px);
    box-shadow: 0 22px 70px rgba(0, 0, 0, 0.35);
    overflow: hidden;
    position: relative;
}

.svc-hero-visual img {
    width: 100%;
    border-radius: 14px;
    display: block;
    height: 290px;
    object-fit: cover;
    opacity: 0.86;
    filter: saturate(1.05) contrast(1.03);
}

.svc-hero-visual .overlay {
    position: absolute;
    inset: 14px;
    border-radius: 14px;
    pointer-events: none;
    background:
        radial-gradient(420px 260px at 20% 20%, rgba(41, 182, 246, 0.26), rgba(0,0,0,0) 70%),
        linear-gradient(180deg, rgba(0,0,0,0.05), rgba(0,0,0,0.50));
    border: 1px solid rgba(255, 255, 255, 0.12);
}

.svc-hero-visual .cap {
    position: absolute;
    left: 28px;
    bottom: 28px;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 8px 10px;
    border-radius: 12px;
    background: rgba(0, 0, 0, 0.45);
    border: 1px solid rgba(255, 255, 255, 0.18);
    color: rgba(255, 255, 255, 0.92);
    font-weight: 900;
    font-size: 12px;
    backdrop-filter: blur(10px);
}

.svc-hero-visual .cap i.material-symbols-outlined { font-size: 18px; color: var(--svc-primary); }

/* body */
.svc-wrap { background: var(--svc-bg); padding: 64px 0; }

.svc-section-title h2 {
    color: var(--svc-deep);
    font-weight: 950;
    margin: 0 0 10px 0;
}

.svc-section-title p {
    margin: 0;
    color: var(--svc-muted);
    font-size: 1.05rem;
    line-height: 1.8;
}

.svc-quote {
    margin-top: 16px;
    background: rgba(250, 94, 94, 0.1);
    border: 1px solid rgba(252, 35, 72, 0.2);
    padding: 14px 14px;
    border-radius: 14px;
    color: #0b3b6b;
    font-weight: 750;
    line-height: 1.8;
}

.svc-grid-3 {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 18px;
    margin-top: 22px;
}

.svc-card {
    background: var(--svc-card);
    border: 1px solid var(--svc-border);
    border-radius: 18px;
    box-shadow: 0 8px 26px rgba(16, 24, 40, 0.08);
    padding: 22px;
    height: 100%;
    transition: transform 0.2s ease, box-shadow 0.2s ease, border-color 0.2s ease;
    position: relative;
    overflow: hidden;
}

.svc-card::before {
    content: '';
    position: absolute;
    left: 0;
    top: 0;
    width: 5px;
    height: 100%;
    background: linear-gradient(180deg, rgba(41, 182, 246, 0.9), rgba(4, 32, 95, 0.9));
    opacity: 0.60;
}

.svc-card:hover {
    transform: translateY(-6px);
    box-shadow: var(--svc-shadow);
    border-color: rgba(4, 32, 95, 0.18);
}

.svc-card .top { display: flex; align-items: center; gap: 12px; margin-bottom: 10px; }

.svc-icon {
    width: 44px;
    height: 44px;
    border-radius: 14px;
    background: rgba(41, 182, 246, 0.12);
    border: 1px solid rgba(41, 182, 246, 0.20);
    display: flex;
    align-items: center;
    justify-content: center;
    flex: 0 0 auto;
}

.svc-icon i.material-symbols-outlined { font-size: 24px; color: var(--svc-deep); }

.svc-card h3 { margin: 0; font-size: 1.18rem; font-weight: 950; color: var(--svc-deep); line-height: 1.3; }
.svc-card p { margin: 10px 0 0 0; color: #344054; line-height: 1.85; font-size: 1rem; }

/* SLA table */
.svc-table-wrap {
    margin-top: 22px;
    background: #fff;
    border: 1px solid var(--svc-border);
    border-radius: 18px;
    box-shadow: 0 10px 30px rgba(16, 24, 40, 0.08);
    overflow: hidden;
}

table.svc-table {
    width: 100%;
    border-collapse: collapse;
}

.svc-table thead th {
    background: rgba(4, 32, 95, 0.06);
    color: var(--svc-deep);
    font-weight: 950;
    text-align: left;
    padding: 14px 14px;
    border-bottom: 1px solid rgba(16, 24, 40, 0.08);
    font-size: 14px;
}

.svc-table tbody td {
    padding: 14px 14px;
    border-bottom: 1px solid rgba(16, 24, 40, 0.06);
    color: #344054;
    line-height: 1.75;
    vertical-align: top;
    font-size: 14px;
}

.svc-sev {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    font-weight: 950;
    color: var(--svc-deep);
}

.svc-dot {
    width: 10px;
    height: 10px;
    border-radius: 999px;
    background: var(--svc-primary);
    box-shadow: 0 0 0 4px rgba(41, 182, 246, 0.18);
    flex: 0 0 auto;
}

.svc-dot.p1 { background: #ff5252; box-shadow: 0 0 0 4px rgba(255, 82, 82, 0.18); }
.svc-dot.p2 { background: #ffb300; box-shadow: 0 0 0 4px rgba(255, 179, 0, 0.18); }
.svc-dot.p3 { background: #29b6f6; box-shadow: 0 0 0 4px rgba(41, 182, 246, 0.18); }
.svc-dot.p4 { background: #81c784; box-shadow: 0 0 0 4px rgba(129, 199, 132, 0.18); }

/* scope panels */
.svc-two-col {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 18px;
    margin-top: 22px;
}

.svc-panel {
    background: #fff;
    border: 1px solid var(--svc-border);
    border-radius: 18px;
    box-shadow: 0 10px 30px rgba(16, 24, 40, 0.08);
    padding: 22px;
    height: 100%;
    position: relative;
    overflow: hidden;
}

.svc-panel::before {
    content: '';
    position: absolute;
    left: 0;
    top: 0;
    width: 5px;
    height: 100%;
    background: linear-gradient(180deg, rgba(41, 182, 246, 0.9), rgba(4, 32, 95, 0.9));
    opacity: 0.55;
}

.svc-panel h3 { margin: 0 0 8px 0; font-weight: 950; color: var(--svc-deep); font-size: 1.22rem; }
.svc-panel p { margin: 0 0 10px 0; color: var(--svc-muted); line-height: 1.9; }

.svc-list {
    margin: 10px 0 0 0;
    padding-left: 1.05rem;
    color: #344054;
    line-height: 1.9;
}
.svc-list li { margin-bottom: 8px; }

/* channels */
.svc-channel {
    display: grid;
    grid-template-columns: 1.2fr 0.8fr;
    gap: 18px;
    margin-top: 22px;
}

.svc-channel .left, .svc-channel .right {
    background: #fff;
    border: 1px solid var(--svc-border);
    border-radius: 18px;
    box-shadow: 0 10px 30px rgba(16, 24, 40, 0.08);
    padding: 22px;
    position: relative;
    overflow: hidden;
}

.svc-channel .left::before, .svc-channel .right::before {
    content: '';
    position: absolute;
    left: 0;
    top: 0;
    width: 5px;
    height: 100%;
    background: linear-gradient(180deg, rgba(41, 182, 246, 0.9), rgba(4, 32, 95, 0.9));
    opacity: 0.55;
}

.svc-kpi {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 12px;
    margin-top: 10px;
}

.svc-kpi .box {
    border-radius: 14px;
    padding: 12px;
    background: rgba(4, 32, 95, 0.04);
    border: 1px solid rgba(4, 32, 95, 0.10);
}

.svc-kpi .num { font-weight: 950; color: var(--svc-deep); font-size: 1.12rem; }
.svc-kpi .lab { color: var(--svc-muted); font-size: 13px; margin-top: 4px; line-height: 1.6; }

/* final cta */
.svc-final {
    margin-top: 34px;
    background: linear-gradient(135deg, rgba(4, 32, 95, 1) 0%, rgba(41, 182, 246, 1) 150%);
    color: #fff;
    border-radius: 18px;
    padding: 22px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 14px;
    box-shadow: 0 18px 56px rgba(16, 24, 40, 0.18);
}

.svc-final .t { font-weight: 950; font-size: 1.18rem; margin-bottom: 6px; }
.svc-final .d { opacity: 0.92; line-height: 1.7; margin: 0; }
.svc-final .right { display: flex; flex-wrap: wrap; gap: 10px; justify-content: flex-end; }

.svc-final .right a {
    background: rgba(255, 255, 255, 0.14);
    border: 1px solid rgba(255, 255, 255, 0.22);
    color: #fff !important;
    border-radius: 999px;
    padding: 10px 14px;
    text-decoration: none;
    font-weight: 950;
    transition: transform 0.2s ease, background 0.2s ease;
    white-space: nowrap;
}

.svc-final .right a.primary {
    background: #fff;
    color: var(--svc-deep) !important;
    border-color: rgba(255, 255, 255, 0.40);
}

.svc-final .right a:hover { transform: translateY(-2px); background: rgba(255, 255, 255, 0.20); }
.svc-final .right a.primary:hover { background: rgba(255, 255, 255, 0.92); }

@media (max-width: 992px) {
    .svc-hero h1 { font-size: 2.2rem; }
    .svc-grid-3 { grid-template-columns: 1fr; }
    .svc-two-col { grid-template-columns: 1fr; }
    .svc-channel { grid-template-columns: 1fr; }
    .svc-hero { padding: 105px 0 70px; }
    .svc-hero-visual img { height: 250px; }
}

@media (max-width: 768px) {
    .svc-hero { padding: 96px 0 56px; }
    .svc-hero .subtitle { font-size: 1.05rem; }
    .svc-final { flex-direction: column; align-items: flex-start; }
    .svc-final .right { justify-content: flex-start; }
    .svc-kpi { grid-template-columns: 1fr; }
}